Last updated: Nov. 4th, 20235

Processing Time

All orders are processed within 2-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that we do not ship on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Locations

We currently ship only within the United States (including Alaska, Hawaii, and U.S. territories).

Order Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number. You can track your package using the link provided.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact the shipping carrier directly to file a claim.However, you can contact us at Support@kismo.store and we’ll do our best to assist you.

Address Accuracy

Please make sure your shipping address is correct before submitting your order. We cannot change the shipping address once the order has been processed and shipped.

Contact

We're here to help! If you have any questions about your order or shipping, please contact us at Support@kismo.store.